Why offshore?

Drive sales, improve service delivery and create remarkable customer experiences with dedicated offshore support developed for direct selling organizations.

Increase sales img

Increase sales

Boost sales by getting better support for consultants so you can differentiate your products and target niche segments

Improve customer service

Improve customer service

Elevate customer experience, improve first contact resolution and drive more consultant-customer 1:1 interactions

Innovate with technology

Innovate with technology

Leverage technology to bring your business to new channels, emphasizing direct online sales through web chat and chatbots

Why Acquire BPO

Leverage our expertise in delivering successful contact center and back office services for direct selling businesses.

Our services include, but are not limited to:

  • Customer service & support (inbound & outbound)
  • Retention & win-back programs (promotions & incentives)
  • Automation and intelligence (web/chatbots, email, reporting)
  • Back-office support (data entry, order processing, refunds & returns, product inquiry)
  • HR outsourcing and support

Professional & industry alignment
Our deep knowledge in sales and customer service for the direct selling industry ensures we're always aligned with your business goals.

Availability of resources
We can scale your operations with skilled resources, based on your unique requirements (e.g. during new product launches, seasonal periods, etc.)

Innovative technology
Our omni-channel technology and established processes will personalise and improve customer experience, 24x7.

Best operational practices
We implement best practices especially in areas of process controls and documentation to ensure you get the best service quality.

Training and development
We provide world-class training and operational flexibility to support BAU as well as project-based work.

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Our approach reduces costs and improves quality

With over 12 years' experience in providing contact center and back-office services, we're the preferred offshore provider and trusted "growth expansion partner." We help consultants and customers via phone, email and web chat, whether it's regarding orders & shipping, account modification, enrollment, refunds and returns, product enquiries, promotions, incentives, commissions, etc.

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Our winning results

Our tailor-fit solutions have enabled direct sellers to turn their unique challenges into success stories.

Testimonial Quote Image

"I am really pleased by the teamwork and willingness to go above and beyond demonstrated by Acquire. It is clear they care for their employees, which is why their employees are taking such good care of my customers. I look forward to building this relationship for years to come!"

Customer Satisfaction Director

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